Shipping & FAQ
Order processing time
The time I need to prepare an order for shipping is usually 1-3 business days.
Estimated shipping times with standard shipping
North America: 6-12 business days
Europe: 3-6 business days
Australia, New Zealand and Oceania: 8-12 business days
Asia Pacific: 8-12 business days
Standard shipping with non-tracked priority letter is provided by PostNord and local postal services.
Rush order with DHL
If you need a rush order with DHL Worldwide Express shipping (1-3 business days), please contact me at zsu (at) zsuzsannahorvath.com. Please note that additional charges apply.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations, but please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Strips & Stripes
Business ID (CVR-nr): 39074583
VAT registered in Denmark
Contact: Zsuzsanna Horvath